Terms & Conditions

01Definitions

• Services — the marketing consultancy services offered by Fontaine Noire, including Google Ads and Meta Ads management, account audits, and website & SEO work.
• Client / you — any individual or entity that accesses the website or engages our Services.
• Website — www.fontainenoire.com and its subpages.

02Our services

Fontaine Noire provides marketing consultancy Services, including paid advertising management, audits, website creation, and search engine optimisation. The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate proposal, statement of work, or written agreement between you and Fontaine Noire, which prevails over these Terms in the event of conflict. This website and its content are provided for general information only and do not constitute an offer or a binding commitment to provide Services.

03Use of the website

You may use the Website for lawful purposes only. You agree not to:

• use the Website in any way that breaches applicable laws or regulations;
• attempt to gain unauthorised access to the Website, its servers, or any connected systems;
• introduce malware or otherwise interfere with the proper working of the Website;
• copy, reproduce, or scrape Website content except as expressly permitted.

We may suspend or restrict access to the Website at any time without notice.

04Intellectual property

All content on the Website — including text, graphics, logos, the Fontaine Noire name and mark, design, and code — is owned by or licensed to Fontaine Noire and protected by intellectual property laws. You may view and print content for your own non-commercial use. You may not reproduce, distribute, or create derivative works from any part of the Website without our prior written consent. Any materials, strategies, or deliverables we create for you under a separate agreement are governed by that agreement.

05Your responsibilities

Where you engage our Services, you agree to:

• provide accurate, complete, and timely information, access, and materials we reasonably require;
• hold and maintain the necessary rights, licences, and consents for any content, assets, or accounts you provide;
• comply with the terms and policies of any third-party platforms used (including Google, Meta, and LinkedIn);
• review and approve deliverables within agreed timeframes.

Delays or inaccuracies in the information or access you provide may affect timelines and results, for which we are not responsible.

06Fees, quotes & payment

Fees for Services are set out in the applicable proposal or agreement. Unless stated otherwise, quotes are valid for 30 days, fees are exclusive of applicable taxes, and invoices are payable within the period stated on the invoice. We reserve the right to suspend Services on overdue accounts. Third-party media spend (for example, advertising budgets paid to Google or Meta) is separate from our fees and is your responsibility unless expressly agreed otherwise.

07No guarantee of results

Digital marketing results depend on many factors outside our control, including market conditions, competition, third-party platform algorithms and policies, and the accuracy of the information and access you provide. While we apply professional care and industry best practice, we do not guarantee any specific outcome, ranking, level of traffic, conversion rate, or return on investment. Any figures, benchmarks, or examples shown on the Website are illustrative and not a promise of comparable results.

08Third-party platforms & links

Our Services rely on third-party platforms (such as Google Ads, Google Analytics, Meta, and LinkedIn), each of which has its own terms and policies that you are responsible for accepting and complying with. The Website may contain links to third-party sites; we are not responsible for their content, availability, or practices, and links do not imply endorsement.

09Confidentiality

Each party will keep confidential any non-public information disclosed by the other in connection with the Services, and use it only for the purpose of the engagement, except where disclosure is required by law.

10Data protection & privacy

We process personal data in accordance with applicable data protection law, including the EU General Data Protection Regulation (GDPR), and our Privacy Policy. Our use of cookies and similar technologies is described in the cookie banner and managed through your cookie preferences.

11Limitation of liability

To the fullest extent permitted by law, Fontaine Noire shall not be liable for any indirect, incidental, or consequential loss, or for loss of profits, revenue, data, or business opportunity, arising out of or in connection with the Website or our Services. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. Our total liability arising from any engagement shall not exceed the fees paid by you for the Services giving rise to the claim in the three months preceding the event.

12Term & termination

These Terms apply while you use the Website. Service engagements may be terminated as set out in the applicable agreement. We may terminate or suspend your access to the Website or Services immediately if you breach these Terms. Provisions that by their nature should survive termination — including intellectual property, confidentiality, and limitation of liability — will continue to apply.

13Changes to these terms

We may update these Terms from time to time. The current version is always available on this page, with the “last updated” date shown above. Continued use of the Website or Services after changes take effect constitutes acceptance of the revised Terms.

14Governing law & jurisdiction

These Terms are governed by French law. The courts of Bordeaux, France shall have jurisdiction over any dispute arising out of or in connection with these Terms, subject to any mandatory consumer-protection rules that may apply to you.

15Contact

Questions about these Terms can be sent to contact@fontainenoire.com.